When is a renter charged?
A renter selects dates and pays through Stripe. When payment succeeds, the rental is confirmed automatically and both people are notified. Either person can cancel later under the listing's cancellation policy.
When does the renter see the pickup address?
Payment confirms the rental automatically. The exact handoff details unlock only inside the paid booking at the lister's configured release time. Public browsing and messages use an approximate area.
What happens if the item condition changes?
Both parties complete pickup and return condition records. Reported issues use those records and the booking history during review.
Can one account rent and list?
Yes. A single account can use renter and lister areas, with additional business details when the lister represents a registered business.
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See how private information, condition evidence, and reporting fit together.