Built into the booking record

Trust at every handoff

Good marketplace safety is a combination of clear identity, private information handling, evidence, and human review.

Verified contact details

Account contact status is recorded before protected marketplace actions are available.

Private handoff details

Exact addresses stay private until a booking is confirmed and paid.

Condition records

Pickup and return photos create a shared record for both sides of the rental.

Reporting and review

Listings, users, messages, and booking issues can enter a documented review workflow.

Know the marketplace rules

Review the private-preview policy summaries before listing or requesting an item.

View policies